• A $800 non-refundable booking fee is required to reserve your seat. The remaining balance is due in cash or card (4% transaction fee for card payments) 2 weeks prior to the scheduled training date. If the payment is made in cash, the cash needs to be overnighted so we can receive it 2 weeks prior. Online training access is not sent to student until the training is fully paid for. • Students can schedule a 2 shadow dates with the instructors within 6 months of class date as a refresher. A shadow date is the student shadowing the instructor. • Only a 1 time reschedule is allowed and it must be made 31 days prior to the scheduled original class. Booking fees are non-refundable. No-shows or last minute cancellations forfeit their booking fee and will not be allowed to book for any future courses.